Operations System Analyst, SQL, LAN £45k
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Salary
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Negotiable
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Location
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Crawley
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Contract
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Permanent
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Hours
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Full Time
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System Analyst
£40,000- £45,000
West Sussex
The Remote Services Operations Systems Analyst works within a small multi-disciplined team and is responsible for maintaining the Remote Services production environment by identifying system requirements; coordinating and testing business logic changes; and implementation and maintenance of data configuration control and data management.
Responsibilities:
Key Tasks & Responsibilities:
- liaising extensively with external and internal stakeholders;
- mapping and documenting interfaces between systems;
- translating user requirements into highly specified Requests for change;
- identifying options for potential solutions and assessing them for both technical and business suitability;
- conducting requirements analysis and preparing specific proposals for implementation;
- developing business rule/logic solutions;
- working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction;
- overseeing implementation of a new releases including data consumption;
- planning and working flexibly to deadlines;
- supporting users on change control and system updates;
- Keeping up to date with technical and industry developments
- Defining system and operational policies and procedures.
- Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
- Data configuration management planning and describing provisions for data configuration identification, change control, configuration status accounting and configuration audits.
- Configuration planning and Identifying and maintaining the original system configuration of the IntelliMax Enterprise
- Configuration change control and regulating the change process so that only approved and validated changes are incorporated into product.
- Data configuration status accounting and tracking all problems and changes in product documents and reports changes and current configuration.
- Configuration audits and supporting audits to verify that requirements of all baselines have been met.
- Supporting quality assurance process audits.
- Act as an ambassador and change agent for the group, and Connected Products within Elekta,
- Change control (RFC) process ownership
Qualifications:
Essential
- A minimum of HND/HNC information technology or comparable experience in IT/IS background
- System Administration, Developing Standards, LAN Knowledge, Training , Multi-tasking, Networking Knowledge
- Experience in executing or overseeing change management processes.
- Understanding and ability to review and analyze Request for Changes (RFCs) to determine if the change has been sufficiently planned and tested to minimize disruptions to mission-critical systems. This includes review of roll-back plans, test results, impact analysis, and communication plans
- Relevant experience demonstrating business awareness or involvement
- Strong analytical skills able to solve systems level problems
- Proven experience of applications support in a customer facing role.
- Experience implementing technological or process change in medium or large organizations.
Desirable
- Experience with complex enterprise architecture.
- Worked with Agile development practices
- Experience of Business Intelligence systems and implementation (QlikView is used at Elekta)
- Working knowledge of SQL and database design
- Familiarity with Software Development Life Cycle (SDLC).
- ITIL Foundation Certification or higher
- ISO[please apply by clicking on the blue button on this web page] experience/certification
- Working knowledge of Java, scripting and Artisan
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