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Office and HR Administrator

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First 4 Personnel (& Temp) Ltd


£22000 - £26000 per annum + benefits + parking

Do you have strong administration skills, having worked in a busy IT Sales environment previously?

A local software provider, based on the Surrey Research Park in Guildford are seeking an experienced Administrator. This role provides support to the Managing Director, the sales team and the support & implementation consultants.

What will you be doing?

  • General office administration, supporting the Company Director and team
  • Booking staff travel and accommodation
  • Managing phone calls and customer correspondence
  • Managing and maintaining office supplies including liaising with approved suppliers
  • Assisting with the organisation of client meetings and staff social events
  • Carrying out workplace and staff risk assessments where necessary
  • HR Administration: Assisting with the recruitment process including liaising with agencies, organising recruitment timetables, assisting with on-boarding new employees (induction packs, induction meetings, coordinating probationary reviews and annual employee appraisals, recording absenteeism, changes in personnel records.)
  • Managing ISO quality procedures – training provided
  • Providing regular reports and updates on office and HR matters to the Company Director

What do you need?

  • A proven track record of sales administration
  • Good understanding of customer service concepts
  • Excellent telephone manner
  • Outstanding communication skills (verbal and written)
  • Excellent knowledge of Microsoft Office software suite
  • Ability to organise and prioritise tasks
  • Quality focussed with attention to detail
  • Ability to handle confidential and sensitive information

Desirable Requirements:

  • Experience of general personnel administration
  • Experience of ISO quality management processes
  • Experience working within a fast paced IT sales and support environment
  • Experience with NetSuite

What's on offer?

  • Working in a small friendly team of approximately 30 staff
  • Salary £20,000 – £26,000
  • Monday to Friday working week (excluding UK public holidays)
  • 37.5 hour working week
  • Private healthcare scheme, subject to qualifying employment period and scheme eligibility
  • Workplace pension scheme
  • 23 days holiday per year, additional day added for each year up to a maximum of 28, Compulsory holiday between Xmas and New Year, office shut down
  • Parking
  • Location: Head office located in Guildford, Surrey Research Park in Surrey (need to drive)