Do you have strong administration skills, having worked in a busy IT Sales environment previously?

A local software provider, based on the Surrey Research Park in Guildford are seeking an experienced Administrator. This role provides support to the Managing Director, the sales team and the support & implementation consultants.

What will you be doing?

• General office administration, supporting the Company Director and team
• Booking staff travel and accommodation
• Managing phone calls and customer correspondence
• Managing and maintaining office supplies including liaising with approved suppliers
• Assisting with the organisation of client meetings and staff social events
• Carrying out workplace and staff risk assessments where necessary
• HR Administration: Assisting with the recruitment process including liaising with agencies, organising recruitment timetables, assisting with on-boarding new employees (induction packs, induction meetings, coordinating probationary reviews and annual employee appraisals, recording absenteeism, changes in personnel records.)
• Managing ISO quality procedures – training provided
• Providing regular reports and updates on office and HR matters to the Company Director

What do you need?

• A proven track record of sales administration
• Good understanding of customer service concepts
• Excellent telephone manner
• Outstanding communication skills (verbal and written)
• Excellent knowledge of Microsoft Office software suite
• Ability to organise and prioritise tasks
• Quality focussed with attention to detail
• Ability to handle confidential and sensitive information

Desirable Requirements:

• Experience of general personnel administration
• Experience of ISO quality management processes
• Experience working within a fast paced IT sales and support environment
• Experience with NetSuite

What's on offer?

• Working in a small friendly team of approximately 30 staff
• Salary £20,000 – £26,000
• Monday to Friday working week (excluding UK public holidays)
• 37.5 hour working week
• Private healthcare scheme, subject to qualifying employment period and scheme eligibility
• Workplace pension scheme
• 23 days holiday per year, additional day added for each year up to a maximum of 28, Compulsory holiday between Xmas and New Year, office shut down
• Parking
• Location: Head office located in Guildford, Surrey Research Park in Surrey (need to drive)