Administrator Tunbridge Wells £12642- 469970_GC Our client is based in Tunbridge Wells has a vacancy for 4 Administrator's to join their busy team.
As administrator you will be the first point of contact in providing a comprehensive service to internal customers.
General administrative duties as requested by the customer services Management Team to ensure the smooth flow of work within the general office.
Act as the link between customer services and other departments as required.
The role includes:- Logging, allocating and tracking complaints passed to the floor from Customer Relations Carry out the daily telephone testing Completion of Daily Claims log Tracking and logging unexpected absence and poor time-keeping in connection with HR department Running the CCM diary, arranging meetings on his behalf, booking rooms as required Preparation and distribution of weekly Team Leaders minutes Preparation and distribution of Team lists, incorporating New Starters Co-ordinate any IT issues and escalate to Helpdesk as required Co-ordination of FNOL process manual, liaising with Process Manager Knowledge, Experience and

preferred skills

GCSE Maths and English at grade C or above, or equivalent level.
Previous Customer Service experience, preferably gained in a Call Centre Environment.
Good knowledge of Microsoft Office.
Able to multi-task.
Excellent organisational skills.
Time management.